

For multi-national retailers, the challenge of the modern era isn’t just digital presence—it’s the synchronization of physical assets across borders. Global branch transformation is the strategic integration of digital workflows [...]
Continue ReadingWhat’s the most important resource for your business? Despite what might first jump to mind, it’s not money. It’s time. No matter what position you’re in or how capable you are, you always have a limited amount of time to get stuff done. You only have so much attention and energy throughout a workday. So […]
Continue ReadingDMVs. Grocery stores. Cafes. Healthcare facilities. Hotels. What do all of these establishments have in common? That’s right. They all typically involve waiting in long and tedious lines. As a business owner or higher-up staff member in charge of customer experiences, you would know better than anyone just how much people hate the traditional queuing […]
Continue ReadingLearning is traditionally associated with a classroom environment. In the last decade or so the internet has transformed how we interact. Education is no different: learning no longer needs to take place in-person, which gives students and educators the freedom to study anytime, anywhere. Distance learning is taking over education, replacing conventional methods of instruction […]
Continue ReadingLet’s kick this one off with a statement we all know to be true: The coronavirus pandemic has really thrown a wrench into our everyday lives. Businesses have been, at best, forced to modify their operations by going virtual in every way possible. And at worst, forced to completely shut down. Entire industries, from the […]
Continue ReadingDid you know that in America alone companies lose $62 billion each year due to lacklustre customer service? Whether you’re running a restaurant or you’re a clothing retailer, every business wants to offer the best customer service possible. But while corporations can afford to spend millions each year on optimizing their customer service efforts, small […]
Continue ReadingPicture this. You’ve been stuck in a waiting room for well over an hour. Packs of frustrated patients flank you on every side, desperately waiting for their name to be called. You’re also fully aware that you’ll likely only see the doctor for less than half the time you’ve been waiting. Sounds awful, doesn’t it? […]
Continue ReadingSkiplino Insights Better way to measure customer retail experience and staff performance. Here is how Skiplino Insights can help you improve customer experience: Real-time insightsYou will get real time insights of what’s happening with holistic view of branches, services and agents. Metrics that mattersGetting the metrics that matters the most to help you take quick […]
Continue ReadingSkiplino since it’s launch has been adopted by many organizations in 6 different continents and in over 60 countries from different industries: Banking, Telecom, Government, Education & Service Centers. Now we are glad to announce the availability of Skiplino products in up to 69 languages to serve our clients globally and help them better serve their customers. […]
Continue ReadingCompanies around the world are going paperless. Ledgers and balance sheets are now digital. Filing returns and paying taxes have become convenient online. Virtual reporting is much easier than paper trails. Soft copies of literature are portable, user friendly and much easier to manage than stacks of files. There are plenty of reasons to shun […]
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