Mobile app allows your customers to book their tickets remotely.
You can manage, add and edit your branches, services and users easily from the web administrator tool.
Whether getting a ticket on the premises or remotely, your customers can now be alerted by SMS, email or via the mobile app when it is their turn.
Skiplino advanced reporting tool allows you to monitor the queues in your branches and for each service and evaluate your agents’ performances.
Skiplino is a free queue management system that allows businesses to handle customer queues smartly and speedily.
Skiplino is an intelligent and cloud-based system that can monitor data related to queues in real time, and collect customer feedback. Our cloud based software can then assess this data to speed up the performance of your agents and services.
Skiplino is a mobile queue management system for your customers to book tickets and queuing spots in your branches/locations different services. The consumer app is for customers to download into their own devices. This is ideal for returning and loyal customers.
Your business will also have walk-in customers who don’t know or not interested in using the app. For these customers, you can setup an on-site tablet app. Set up the tablet near the queues, and customers will be able to book or sign up without having to wait in line to interact with a human agent.
Skiplino is a fully automated online queue management system but it’s still rely on the personal human touch, by using Skiplino agent app (IOS, Android, Web & Chrome) which your representatives can use to call customers and offer them a more personalized experience.
Similar to the tablet app, this app will display called/booked tickets and display information on a TV screen at the site. Customers can easily refer to the TV app for information on when they have been called and to which desk or agent they should go to.
With this app, you can monitor staff performance in real time and receive customer feedback. At this stage, your business can collect valuable data to improve efficiency and customer satisfaction in the long term.
Skiplino Queue Management System
records your imminent customer's and
the services they intend to use.
cloud-based queue management analytical
platform allows you to monitor how many visitors are queuing at each branch, along with information about their background and preferences.
install Skiplino Provider application on a tablet inside your branch. This will allow your walk-in customers to book their tickets and get their ticket number in an sms or e-mail.
Smart analytics with real time monitoring and reporting of staff performance and customer satisfaction
Allow walk-in customers to book tickets and receive them by SMS or Email
Agents will be able to call customers and provide them with Personalized experience
Display called tickets
Allows users to book tickets remotely and give feedback
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