Line management system

Skiplino Queue Management System

Keep your waiting areas clear and customers happy by reducing wait times. Manage your agents with real-time metrics and get to know your customers with forms & feedback.

Line management system

About Skiplino

Skiplino is a queue management system that allows businesses to handle customer queues smartly and speedily.

Skiplino is an intelligent and cloud-based system that can monitor data related to queues in real time, and collect customer feedback. Our cloud based software can then assess this data to speed up the performance of your agents and services.

Key Features

Know who is coming

Skiplino Queue Management System records your imminent customer's and the services they intend to use.

Manage traffic

A cloud-based queue management system allows you to monitor your customer visits at each location.

Welcome walk-in customers

Install the walk-in app on a tablet inside your location. This will allow your walk-in customers to book their tickets and get their ticket number via SMS or email.

Skiplino Queueing Experience

Queue management
4 Step 4
Skiplino Portal

Get access to smart analytics with real-time monitoring and reporting of staff performance and customer satisfaction.

1B Step 1 - Walk-in
Tablet App

Allow walk-in customers to book tickets and receive them by SMS or Email

2 Step 2
Agent Interface

Agents will be able to call customers and provide them with personalized experiences.

3 Step 3
Display App

Called tickets are displayed on TV screens.

1A Step 1 - Mobile
Skiplino App

Users will be able to book tickets remotely and provide feedback after their service.

Appointments scheduling system
Appointments scheduling system

Skiplino Appointments

Grow your business by allowing your customers to schedule appointments at a time slot that’s convenient to them and tailored for your business.

Key Features

Scheduling appointments

Controlled Scheduling

Customers can easily create, modify and cancel appointments from a real-time view of your available time slots.

Customizable appointments booking system

Tailored for Business

Appointments gives you multiple layout options and lets you customize fields and time slots for a better customer experience.

Feedback feature

Built to Scale

With real-time and historical data available at your fingertips, you’re able to measure both customer satisfaction and staff performance.

Virtual queue management

Skiplino Virtual Branches for remote service delivery

Initiate video calls and request payments online. Transform your business by allowing customers to book for a service at a specific date and time without the need to be physically present.

Virtual queue management

Key Features

Virtual online queuing system

Personalized Flexibility

Skiplino lets you offer personalized virtual appointments so your staff and clients can meet at their convenience.

Productive. Efficient.

Schedule communication between you and your customers at separate locations using video technology.

All Business Sizes

Businesses of all sizes can use virtual appointments for advanced real-time collaboration and service platform.

Queue management for retail business
Queue management for retail business

Retail

Let customers book their appointments at a specific time to visit your store. Check-in and check-out shoppers by scanning a QR code and monitor the activity inside your stores.

Skiplino Virtual Branches

COVID-19: Skiplino's Commitment

A touchless response to support social distancing. Combats the spread of COVID-19 by allowing customers to wait in a queue from their mobile device.

Skiplino Virtual Branches

Our Clients

Contact

Get in touch with Skiplino

info@skiplino.com

Queue solutions