Queue Management System
Queue Management System, cloud queue software
Stop losing customers to long wait times and operational chaos. Skiplino’s cloud queue management system unifies walk in customers, appointments, and virtual service in one synchronised queue, with live analytics that help you optimise staffing, reduce costs, and grow revenue across every location.
We have the solution
Three critical
business problems solved
Eliminate wait time chaos
Digitise queues, balance demand in real time, and maintain full visibility over customer flow and service performance.
Stop customer frustration
Provide live updates, accurate wait estimates, and seamless notifications for a transparent, stress free experience.
Run more cost effective operations
Optimise staffing, reduce idle time, and improve service throughput without growing operational costs.
Eliminate Wait Time Chaos
Built for your
team’s efficiency
Empower your team with tools designed to improve service quality, reduce friction, and deliver better customer experiences. Skiplino equips agents with live insights, flexible controls, and direct customer feedback so every interaction is faster, smarter, and more consistent.
Customised features
Tailor the agent experience to match your business, terminal duration, end of screen branch manager, selected teller indicator.
Performance monitoring
Track, measure, and review business analytics in real time. Today’s visits: 2,108.
Feedback reports
Customer feedback for each employee is stored and applied to performance reports, at the agent and branch level.
Effortless setup
Within 30 minutes you’ll be running your branch, no specialist equipment required. Get started.
Get Started
Proven at global scale
Industries using our
Queue Management System
Banking, queue management for banks
Skiplino helps banks and financial institutions eliminate queues and deliver efficient, personalised branch experiences.
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Education, student services queue management
Skiplino helps schools, colleges, and universities manage registration and campus services efficiently.
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Government, public service queue management
Skiplino helps government agencies reduce long queues and waiting times with faster, contactless citizen service experiences.
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Healthcare, hospital and clinic queue management
Reduce patient overcrowding in clinics and hospitals, automate appointment reminders, and unify walk in customers with bookings.
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Insurance, claims and consultation queue management
Streamline claims and customer service processes while improving agent efficiency.
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Service centres
Streamline appointments, ticketing, and queue flow with live insights for better customer experience.
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Telecommunications, store queue management
Manage queues, monitor agent performance, and match agent skills with customer needs efficiently.
Stop Customer Frustration
Queue On Your
Customers’ Terms
Give customers full control of how they join and track the queue, remotely, on arrival, or on screen. Skiplino removes unnecessary waiting and uncertainty, keeping customers informed, comfortable, and confident throughout their visit.
Portal
Live dashboards and advanced reporting let managers see actionable performance data and improve services.
Customer booking platform
Customers schedule a branch service anytime via app or web, with reminders that keep their day seamless.
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Branch App for TV
Customers see queue progress on the Skiplino Display App, with live counter updates.
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Branch App for tablets
Display and present customer information at the counter for a seamless experience for every customer.
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Proven on a global scale
Trusted by brands
worldwide
Cost Effective
Get Started Today!
- Up to 10 Users
- Overview, Analytics and Tickets Report
- Remote & Walk-in Customers Apps
- Phone Support
- Customized Branding
- Up to 20 Users
- User, Stats, Export, Comparison and Live Reports
- Designated Account Manager
- Feedback and Performance archive
- Unlimited Users
- Unlimited Services
- Unlimited Devices
Compare All Features
Platform
(Per day, Per Location)
Reports
Booking Options
(Android and iOS)
Client Support
Integrations
*Additional Fees may apply
Services
*SMS charges apply
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