Queue Management System

With Skiplino’s Queue Management System, you can manage your queues and increase customer satisfaction by reducing the waiting time and increasing remote bookings for your branches.

Experience increased productivity and streamline your operations with Skiplino’s groundbreaking Queue Management System.

Queue Management System

Three Business Enhancements

One Queue Management System

Queue Management, Queue Management System, Skiplino

Reduce Wait Time

Queue Management, Queue Management System, Skiplino

Improve Service

Queue Management, Queue Management System, Skiplino

Drive Performance

About Skiplino’s Queuing System

How it Works

Key Features

Turn Your Queue Into An Asset

Customers

Agents

Managers

Our Customers Use Skiplino QMS For

Queue Management, Queue Management System, Skiplino

Finance

Banks and financial institutions must deliver efficient and personalized services at every branch. Skiplino is the perfect tool for financial institutions to eliminate queues and ensure customer satisfaction.

Queue Management, Queue Management System, Skiplino

Telecommunication

With many locations and customer agents, how can telecom companies ensure a consistent quality of service? With Skiplino’s Queue Management System, management of performance and productivity across all locations is possible.

Queue Management, Queue Management System, Skiplino

Government

Government agencies are notorious for long queues and unnecessary waiting time. Use Skiplino Queue Management System for swift, effective, and contactless customer service.

Queue Management, Queue Management System, Skiplino

Education

Schools and colleges face the challenge of hosting special events and registration days. With the support of a Queue Management System, crowd management and large-scale administration can be managed effortlessly.

Queue Management, Queue Management System, Skiplino

Insurance

Skiplino’s Queue Management System empowers insurance companies to streamline customer service, reduce waiting times, and optimize claims handling. Enhance the customer experience by eliminating queues and improving efficiency.

Queue Management, Queue Management System, Skiplino

Service Centers

Service centers can enhance their customer service experience with Skiplino’s Queue Management System. QMS enables businesses to efficiently manage customer queues, providing services such as appointment scheduling, ticketing systems, and real-time analytics. By implementing QMS, service centers can offer personalized and streamlined support to customers, reducing wait times and enhancing overall customer satisfaction.

Apps and Administration

Purpose-built apps for every business in any industry

Customer queuing system

Walk-In

Have customers arrived without having an advanced booking on Skiplino mobile app? No problem! With Skiplino’s walk-in app, customers can book their queue ticket on arrival and receive SMS, email, and printed tickets.

This means staff don’t have to repeat demonstrations or restrict access to app-users. With a tablet at the site entrance, businesses can create the same seamless experience for all customers.

Download on:
Queue management app in Apple Store Queue management app in Google Play
Suggested Accessories:
Queue Management, Queue Management System, Skiplino Tablet Stands Queue Management, Queue Management System, Skiplino Printers

Display

Customers want to see the progress of the queue. With Skiplino’s Display app, customers can see queue updates in real-time.

The Display app announces the up-next queue ticket using the customer’s preferred language. This creates a personalized experience and saves staff time.

Download on:
Skiplino Branch TV app in Apple TV Store Skiplino Branch TV app in Google Play Skiplino Branch TV app in Amazon Store
Admin app for appointments booking

Admin App

With the Skiplino Admin App, agents and managers can gain insights of the organization, tickets, service, and performance. Simply choose a timeframe’s activity to view.

Download on:
Skiplino Admin app in Apple Store Skiplino Admin app in Google Play

Desk

Customer feedback provides valuable opportunities for business improvement.

Skiplino’s Desk app displays the called ticket and allows customers to rate their experience with a business before leaving the premises. Attach tablet devices to agents’ desks and gain extraordinary insights.

Agents can also display called tickets at their individual desks to help customers find their server.

Download on:
Skiplino Branch app in Apple Store Skiplino Branch app in Google Play
Appointments booking system

Mobile

Create a satisfying experience for customers before they step through the doors.

The Mobile app allows customers to remotely secure a spot in the queue, or book appointments at the most suitable time.

Download on:
Skiplino app in Apple Store Skiplino app in Google Play
Portal for queue management

Portal

This is account management, location monitoring, service reviews, message scheduling, and content organization in one responsive web portal.

With real-time dashboards and advanced reporting capability, managers can use actionable data to drive business performance and enhance services.

Pricing

Free Plan

Free

Professional Plan

Professional

Enterprise Plan

Enterprise

Custom Plan

Custom

Cost Per MonthFree$299$399Get a quote
Number of Services5UnlimitedUnlimitedUnlimited
Number of Tickets100 per dayUnlimitedUnlimited>1000 per day / location
Number of Users 31020Custom
Type of Reports
Overview Reports, Analytics Reports
Everything in Free, plus: Tickets Reports
Everything in Professional, plus: Users Reports, Stats Reports, Export Reports, Comparisons Reports, Live Reports
Everything in Enterprise
 

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Queue Management, Queue Management System, Skiplino