Branch App
Branch App, tablet based queue management for front desks
Power your physical branch from a single tablet, issue tickets, manage desks, collect feedback, and synchronise walk in customers with online appointments in one queue.
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We have the solution
Three critical front desk
problems solved
Eliminate front desk bottlenecks
Empower customers to take a ticket or check in instantly while agents focus on serving. Cut repetitive explanations, shorten queues, and keep operations flowing during peak hours.
Remove Customer Confusion Instantly
Guide visitors clearly from ticket issuance to assigned desk with live displays, minimising missed calls, unnecessary movement, and service delays inside your branch.
Unify Your Entire Queue Experience
Manage walk in customers, appointments, and desk displays in one synchronised system, eliminating fragmented tools and ensuring live accuracy across ticket issuance, calling, and routing.
Walk-in for Customers
One Tablet,
Total Front-Desk Control.
Walk-in for Customers
Seamless walk in customers,
zero disruption
Not every customer books in advance, and they shouldn't have to. With Skiplino's walk in queue, visitors take a ticket on arrival via the tablet and receive it via SMS, email, or printed copy.
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Effortless self service ticketing
Effortless self service ticketing, a tablet interface that cuts manual work for staff and keeps queues moving.
One queue, zero confusion
One queue, zero confusion, walk in tickets sync with remote bookings so every customer joins the same live queue.
Stay connected in real time
Stay connected in real time, automatic SMS, WhatsApp, and email updates keep customers informed and ready for their turn.
For Your Agents
Turn every desk into
a smart service point
Transform any agent tablet into a live desk display showing the assigned desk number and currently called ticket, guiding customers instantly and reducing back and forth inside the branch.
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Agent level feedback insights
Customers rate agents and share feedback after service, so you can measure performance and improve customer experience.
Queue synchronisation
Desk displays sync instantly with the central queue, updating automatically when tickets are called, transferred, or reassigned.
Match your brand identity
Customise the Branch App with your brand colours for a consistent, professional in branch experience.
Frequently Asked Questions
What You Have
Asked Us The Most
The Branch App is a tablet-based queue management app for front desks and reception teams. Staff use it to issue tickets, call and serve customers, and keep walk-in queues moving at the branch without any specialized hardware.
Any modern iOS or Android tablet with internet access. Install the app, sign in with your Skiplino account, and the device instantly becomes a ticket dispenser and queue console for your branch.
Yes. Front-desk staff can issue tickets on behalf of any walk-in visitor directly from the tablet, so every customer joins the same queue regardless of the device they carry.
Yes. Tickets created on the Branch App appear instantly in the agent dashboard, on TV displays, and in your analytics, and every queue update syncs live across all connected devices.
Yes. You can configure multiple services, counters, and queues per branch, and the Branch App routes each customer automatically to the right agent or window.
Our Services
Everything You Need to
Run Smarter Queues
Portal
Manage accounts, monitor locations, analyze performance, and schedule content. All from one powerful, data-driven portal.
Branch TV App
The Display app announces the up-next queue ticket using the customer's preferred language.
Skiplino App and Web Booking
Let customers join queues remotely or book appointments before they even arrive.