20 Sep 2020
Here is how Skiplino Insights can help you improve customer experience:
Real-time insights
You will get real time insights of what’s happening with holistic view of branches, services and agents.
Metrics that matters
Getting the metrics that matters the most to help you take quick and smart decisions.
Measure Retail Experience
Knowing what is your customers retail experience and how they rate each service.
Monitor performance
Understanding the amount of customers served and speed of agents.
Historical data
Look back and compare improvements in customer retail experience and staff performance
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