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5 Ways Service Scheduler Software Can Optimize Your Time
17 Apr 2024

5 Ways Service Scheduler Software Can Optimize Your Time

We’re going to begin this article with a bold, yet painfully true statement: As a business owner, there is no resource more valuable to you than time. Think about it. [...]

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Understanding a Visitor Management System [Step-By-Step Guide]
6 Feb 2023

Understanding a Visitor Management System [Step-By-Step Guide]

What’s the best way to welcome a visitor? For most people, it’s a greeting or smile, maybe a friendly nod to where they can sit or what they should do. Even at a business location, people want to be greeted and taken care of. Keeping people in order while they’re waiting to be served can […]

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What is Customer Service? Hint: Business Success Depends On It
6 Feb 2023

What is Customer Service? Hint: Business Success Depends On It

Let’s begin this article with a bold statement. Having great customer service is the most important aspect of running a successful business, regardless of industry. Think about it. When was the last time you received great customer service? How did you feel after you walked out of that establishment? Maybe you purchased a digital product […]

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Free vs. Paid Visitor Management Software [A Guide]
6 Feb 2023

Free vs. Paid Visitor Management Software [A Guide]

It’s safe to say that in our current situation, visitor management has become more crucial than ever. For businesses to safely operate, and by extension, remain open at all, proper visitor management measures need to be taken. The problem is that running a business is already taxing enough without the extra restrictions. Businesses are having […]

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4 Opportunities To Improve Customer Satisfaction While Waiting In Line
6 Feb 2023

4 Opportunities To Improve Customer Satisfaction While Waiting In Line

“Waiting” and “customer satisfaction” are not concepts that go together naturally. For most people, waiting in line is associated with some of the not-so-fun memories in life: spending hours trying to get on an amusement park ride, paying a visit to your local government agency or hanging out in the lobby of a doctor’s office. […]

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Scheduling Definition – Traditional vs Digital Appointment Scheduling
6 Feb 2023

Scheduling Definition – Traditional vs Digital Appointment Scheduling

Scheduling is a part of everyone’s life. Whole disciplines exist around time management in the personal and professional world. You don’t have to be a scheduling guru to be all too familiar with the plight of trying to plan around availability on a coworker’s online calendar, or just coordinating when to pick up a friend […]

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How Online Doctor Appointment Scheduling Will Make Happier Patients
6 Feb 2023

How Online Doctor Appointment Scheduling Will Make Happier Patients

Picture this. You’ve been stuck in a waiting room for well over an hour. Packs of frustrated patients flank you on every side, desperately waiting for their name to be called. You’re also fully aware that you’ll likely only see the doctor for less than half the time you’ve been waiting. Sounds awful, doesn’t it? […]

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4 Tips On How To Improve Customer Service For Small Businesses
6 Feb 2023

4 Tips On How To Improve Customer Service For Small Businesses

Did you know that in America alone companies lose $62 billion each year due to lacklustre customer service? Whether you’re running a restaurant or you’re a clothing retailer, every business wants to offer the best customer service possible. But while corporations can afford to spend millions each year on optimizing their customer service efforts, small […]

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Visitor Tracking Software – Benefits, Case Studies, and Q&A
6 Feb 2023

Visitor Tracking Software – Benefits, Case Studies, and Q&A

Keeping track of a business is challenging work. You need to stay on top of employees, profits, and management. With that in mind, it’s not surprising that most organizations struggle to maintain a record of visitors. Why does keeping track of visitors matter? Visitor tracking means improved security, better resource management, and more control over […]

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How to Improve Customer Experience with An Online Schedule Maker
6 Feb 2023

How to Improve Customer Experience with An Online Schedule Maker

The internet changed everything. From communication to education to work, many aspects of our society rely upon the modern convenience of being connected online. Businesses in every industry have evolved from brick and mortar to establishments with virtual branches. Even waiting isn’t the same as it once was before the internet. In the past, queueing […]

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