We’re going to begin this article with a bold, yet painfully true statement: As a business owner, there is no resource more valuable to you than time. Think about it. [...]
Continue ReadingSince the early days of banking, technology has come a long way. Paperwork is finally going digital, and most financial institutions have turned to mobile apps for a new way to serve their clients. But even amidst the shift to the internet, most financial centers are still failing to cater to one part of the […]
Continue ReadingLet’s kick this one off with a statement that most of us can agree with: The food service industry has it tough. From chefs all the way down to servers, stress levels are often very high in restaurants and cafes. Orders need to go out in a timely fashion. Customer expectations need to be managed. […]
Continue Reading23% of patients will entirely miss their appointments unless they’re given a reminder. It’s a statistic we’ve spoken about several times, but that doesn’t make it any less impactful. Think about it. Medical practices miss out on nearly a quarter of booked appointments simply because they didn’t have a schedule reminder system in place. Now […]
Continue ReadingWhat’s the first thing that comes to mind when you think of spas? Rest. Relaxation. Finally kicking back and enjoying some much needed “me time”. For customers, spas should look like luxurious downtime. But scheduling an appointment is anything but that. Calling in, shuffling calendar obligations, and having to set reminders is a whole suite […]
Continue ReadingNext time you decide to eat at a nice restaurant, take a minute to stop and observe the staff. Servers running and taking orders. Kitchen staff trying to keep up with the seemingly endless stream of food tickets printing. Managers attempting to keep some kind of order throughout the dinner time chaos. All for you […]
Continue ReadingQueueing isn’t fun. Although it’s not always a nerve-wracking experience, it can be stressful if you’re lining up for something official: applying for an ID, paying off a parking ticket, or simply figuring out your utility bills. There’s an inherent level of anxiety within these experiences that makes people want to avoid them, which will […]
Continue ReadingFirst impressions matter. Princeton psychologists found that people’s first snap judgement of others tends to stick, even after learning more information. These snap judgements can settle in before we’re conscious of them, creating a lasting impact on how we view things. For a business, that very first impression can make or break your chances at […]
Continue ReadingHere’s a universal problem. Everyone has to go to the doctor’s office – but, everyone hates booking appointments to go to the doctor’s office. No matter how healthy you are, you’re probably not super excited to get your medical examinations. The process of booking an appointment alone can be enough to intimidate anyone, let alone […]
Continue ReadingPicture this. You’ve been stuck in a waiting room for well over an hour. Packs of frustrated patients flank you on every side, desperately waiting for their name to be called. You’re also fully aware that you’ll likely only see the doctor for less than half the time you’ve been waiting. Sounds awful, doesn’t it? […]
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