We’re going to begin this article with a bold, yet painfully true statement: As a business owner, there is no resource more valuable to you than time. Think about it. [...]
Continue ReadingDo you enjoy scheduling appointments by phone? Even if you don’t suffer from phone anxiety, chances are the answer is no. No one enjoys the administrative headache of scheduling things. While technology has helped streamline the process of web scheduling, going back and forth with emails is a chore for any harried professional trying to […]
Continue ReadingAre you using some sort of calendar on your business laptop? Are you using a Microsoft Excel template? Or are you still living in the dark ages and using a pen and paper scheduling system? Now stop and ask yourself a second question: Is your current method of appointment scheduling getting in the way of […]
Continue ReadingChances are, if you’re running a small business, you’re already pressed for time as it is. Not only do you have customers expecting an excellent service, but you also have to take care of your back end as well. From accounting to employee management, there’s rarely a shortage of tasks for you to sink your […]
Continue ReadingFor your average patient, a trip to the doctor’s office is an inherently stressful experience. You’re setting aside time in your day, receiving a physical check-up, and potentially learning unsavory truths about your health. On top of that, there’s the waiting. Making an appointment the traditional way means calling ahead, booking an appointment, arriving early […]
Continue ReadingLet’s begin this article with a bold statement. Having great customer service is the most important aspect of running a successful business, regardless of industry. Think about it. When was the last time you received great customer service? How did you feel after you walked out of that establishment? Maybe you purchased a digital product […]
Continue ReadingLet’s start with something we can certainly all agree on. Running a successful business leaves you with little to no time to yourself. Think about it. The onus is on you to ensure your employees have everything they need to succeed in their positions. And if you’re a solopreneur, the stress levels can be even […]
Continue ReadingLet’s kick this off with a bold, yet truthful statement: Traditional appointment scheduling sucks. It’s inefficient, it’s a task that requires a staff member to constantly be present, and it can even affect your bottom line when you consider that there are better ways to handle your appointment scheduling. As a business owner, whether a […]
Continue ReadingDid you know that more than half (53%) of patients have left a doctor’s appointment after waiting too long? Emotions can run high even during something as simple as a routine check-up or a brief wellness appointment. That’s why bad waiting experiences are more likely to stress patients out at a health facility. Patients’ no-showing […]
Continue ReadingDo you remember the first time you went to a McDonald’s after they implemented the now-infamous take-a-number machines? Chaos. Chaos everywhere. Machines that are supposed to reduce wait times and convenience customers seemed to somehow find a way to do the exact opposite. And it’s not just McDonald’s making this crucial mistake. Loads of businesses […]
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