Discover how an appointment reminder app can streamline patient communication, reduce no-shows, and keep your schedule running smoothly with [...]
Continue ReadingLet’s kick this one off with a statement that most of us can agree with: The food service industry has it tough. From chefs all the way down to servers, stress levels are often very high in restaurants and cafes. Orders need to go out in a timely fashion. Customer expectations need to be managed. […]
Continue Reading“Waiting” and “customer satisfaction” are not concepts that go together naturally. For most people, waiting in line is associated with some of the not-so-fun memories in life: spending hours trying to get on an amusement park ride, paying a visit to your local government agency or hanging out in the lobby of a doctor’s office. […]
Continue ReadingIt’s safe to say that in our current situation, visitor management has become more crucial than ever. For businesses to safely operate, and by extension, remain open at all, proper visitor management measures need to be taken. The problem is that running a business is already taxing enough without the extra restrictions. Businesses are having […]
Continue ReadingSince the early days of banking, technology has come a long way. Paperwork is finally going digital, and most financial institutions have turned to mobile apps for a new way to serve their clients. But even amidst the shift to the internet, most financial centers are still failing to cater to one part of the […]
Continue ReadingThe current pandemic situation that we find ourselves in has truly done a number on the world of business. The majority have closed temporarily, with some even closing their doors with no intention of ever re-opening. However, this predicament has also led to an increase in remote work. Since many physical offices have decided to […]
Continue ReadingThe new normal. A new reality. Challenging times. If you got a penny each time someone used a euphemism like that for the pandemic, you could be quarantined in a beach house right now. Adaptation is the name of the game. People have scrambled to reorganize their livelihoods while businesses adjust to continue serving their […]
Continue ReadingDo you remember the first time you went to a McDonald’s after they implemented the now-infamous take-a-number machines? Chaos. Chaos everywhere. Machines that are supposed to reduce wait times and convenience customers seemed to somehow find a way to do the exact opposite. And it’s not just McDonald’s making this crucial mistake. Loads of businesses […]
Continue ReadingDid you know that more than half (53%) of patients have left a doctor’s appointment after waiting too long? Emotions can run high even during something as simple as a routine check-up or a brief wellness appointment. That’s why bad waiting experiences are more likely to stress patients out at a health facility. Patients’ no-showing […]
Continue ReadingLet’s kick this off with a bold, yet truthful statement: Traditional appointment scheduling sucks. It’s inefficient, it’s a task that requires a staff member to constantly be present, and it can even affect your bottom line when you consider that there are better ways to handle your appointment scheduling. As a business owner, whether a […]
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