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Transition to Cloud Queue Management Systems
Introduction Traditional queue systems have been around for decades. Paper tickets, sign-in sheets, and take-a-number machines once helped make sense of customer flow. But as service demand increased and customer [...]
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How Queuing Theory Systems Can Help Improve Customer Experience
Queuing is an essential part of life. For someone camping overnight for the latest iPhone, waiting in line is a thrilling experience. For a family with small children waiting to check-in for their flight, it’s a mind-numbing nightmare. Whether we like it or not, we wait in line for something at least every week. While […]
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Doctor Appointment App for Hospitals & Clinics – A Complete Guide
The medical industry has it tough. Constantly stressed, often overworked, and being counted on to consistently provide a flawless service to the public are just a few of the culprits here. Add to that the constant need to manage appointments and you’ve got yourself a recipe for disaster. Think about the last time you went […]
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Appointment Planner – 10 Problems with Pen & Paper Planners
As business processes become more advanced and automated, the pen-and-paper appointment book has become a thing of the past. With the rise of online shopping and the impact of a global pandemic, businesses must offer online booking to succeed and ensure a quality (and safe) service to their customers. But what are the problems associated […]
Continue Reading![Free Scheduling App vs. Paid Scheduling App [Comparative Guide]](https://5012494.fs1.hubspotusercontent-na1.net/hub/5012494/hubfs/free-vs-paid-visitor-management-software.jpg "Free Scheduling App vs. Paid Scheduling App [Comparative Guide]")
Free Scheduling App vs. Paid Scheduling App [Comparative Guide]
Who doesn’t love free stuff? No matter what you find yourself in the market for, the thought of getting something for free is endlessly exciting. It’s no wonder why marketers are constantly using this tactic to help secure some elusive sales. The world of appointment scheduling software is no different. So many different companies these […]
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6 Reasons You Should Ditch Take-A-Number Systems
The take-a-number system is outdated technology. Unfortunately, too many businesses are still restricted by this old-school ticket printing machine. The take-a-number process was made infamous by confusing lines at McDonald’s and impersonal interactions with large businesses. If you’re using a take-a-number system, you run the risk of worsening your customers’ experience, creating a stressful work […]
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Hairstylist Appointment Book – Your Top Guide to Salon Scheduling
Hairstylists have it tough. Balancing client expectations, complaints, payments and other front-end tasks with back-end tasks such as accounting and employee scheduling can be a nightmare. Stress levels can certainly reach critical mass quickly. On top of all that, you need to manage appointments. Different times, no-shows, and cancellations are all big factors here. In […]
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Why Booking Apps & Appointments Systems are Good for Business
People hate to wait. On average, people will overestimate time spent waiting in line by 36%. Technology has made everything so quick and easy that having to slow down your whole day for a single task feels borderline torturous. Fortunately, even the age-old industry of queuing up is getting a makeover with booking apps that […]
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6 Reasons DMV’s are using Online Appointment Systems
For those who have just turned 16 years of age, what could possibly be more exciting than getting your driver’s license? You take all the necessary courses. You put in the practice hours with mom and dad. Finally, you’re ready to take your road test. As you walk into the DMV, your excitement levels reach […]
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Say No To Standing In Queue! Reduce Wait Times At Line Queue
If you’re interested in delivering a better customer service experience, you need to reduce waiting times. Let’s talk about queues, and how you can prevent your clients from waiting “in que” for far too long.
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