We’re going to begin this article with a bold, yet painfully true statement: As a business owner, there is no resource more valuable to you than time. Think about it. [...]
Continue ReadingWhether you’re an education provider or in charge of training and upskilling in a large multinational corporation, inspiring learner engagement is one of the biggest challenges you’ll face. As if this challenge wasn’t already difficult enough, large-scale lockdowns, and travel bans in large countries like Australia and the US, make safely gathering students in one […]
Continue ReadingAre you using some sort of calendar on your business laptop? Are you using a Microsoft Excel template? Or are you still living in the dark ages and using a pen and paper scheduling system? Now stop and ask yourself a second question: Is your current method of appointment scheduling getting in the way of […]
Continue ReadingThe saying goes ‘good things come to those who wait’. But it’s a widely accepted truth that no one likes waiting. There are few things people hate more than waiting in line. In fact, we can think of 10 reasons your customers hate waiting in line. Our hatred for queues and overcrowded waiting rooms lies […]
Continue ReadingChances are, if you’re running a small business, you’re already pressed for time as it is. Not only do you have customers expecting an excellent service, but you also have to take care of your back end as well. From accounting to employee management, there’s rarely a shortage of tasks for you to sink your […]
Continue ReadingWhat’s the best way to welcome a visitor? For most people, it’s a greeting or smile, maybe a friendly nod to where they can sit or what they should do. Even at a business location, people want to be greeted and taken care of. Keeping people in order while they’re waiting to be served can […]
Continue ReadingLet’s get one thing out of the way quickly. Waiting at the MVA sucks. Think about it. You take a look at your license and notice that it needs to be renewed soon. Suddenly, a feeling of dread takes over. You’re going to have to wait in the oh-so-painful MVA line. How long is the […]
Continue ReadingThese days it seems like nobody can stop talking about the “new normal” we’re adapting to due to COVID-19. Countless restaurants and bars have shuttered, face masks are part of the outfit ensemble, and workplaces have shifted to work-from-home setups. This is especially difficult for students who’ve been isolated from their social environment at school. […]
Continue ReadingIt’s safe to say that in our current situation, visitor management has become more crucial than ever. For businesses to safely operate, and by extension, remain open at all, proper visitor management measures need to be taken. The problem is that running a business is already taxing enough without the extra restrictions. Businesses are having […]
Continue ReadingQueueing isn’t fun. Although it’s not always a nerve-wracking experience, it can be stressful if you’re lining up for something official: applying for an ID, paying off a parking ticket, or simply figuring out your utility bills. There’s an inherent level of anxiety within these experiences that makes people want to avoid them, which will […]
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