Discover how an appointment reminder app can streamline patient communication, reduce no-shows, and keep your schedule running smoothly with [...]
Continue ReadingWhether it’s renewing your license or waiting for a Big Mac at McDonald’s, there is almost nothing worse than waiting in a long lineup. Most people have places to be. Busy lives to attend to. Why would they want to spend a half-hour or even more waiting in line? In fact, a half-hour is being […]
Continue ReadingWondering why your company isn’t nailing those 5-star reviews? Are you stuck on 4-stars even though your reviewers aren’t giving you any specific reasons why or suggestions for improvement? You’re not alone. Chances are your customer experience isn’t as streamlined as it needs to be. When US businesses lose $62 billion every year due to […]
Continue ReadingThese days it seems like nobody can stop talking about the “new normal” we’re adapting to due to COVID-19. Countless restaurants and bars have shuttered, face masks are part of the outfit ensemble, and workplaces have shifted to work-from-home setups. This is especially difficult for students who’ve been isolated from their social environment at school. […]
Continue ReadingLet’s get one thing out of the way quickly. Waiting at the MVA sucks. Think about it. You take a look at your license and notice that it needs to be renewed soon. Suddenly, a feeling of dread takes over. You’re going to have to wait in the oh-so-painful MVA line. How long is the […]
Continue ReadingWhat’s the best way to welcome a visitor? For most people, it’s a greeting or smile, maybe a friendly nod to where they can sit or what they should do. Even at a business location, people want to be greeted and taken care of. Keeping people in order while they’re waiting to be served can […]
Continue ReadingWhether you’ve been a small business owner for years or you’re just starting to break into the market, the reality is the same. There’s absolutely no shortage of tasks that need to be taken care of. Managing employees. Managing customer or client expectations. Handling finances and accounting. Even if you’ve delegated staff to handle these […]
Continue ReadingQueuing is an essential part of life. For someone camping overnight for the latest iPhone, waiting in line is a thrilling experience. For a family with small children waiting to check-in for their flight, it’s a mind-numbing nightmare. Whether we like it or not, we wait in line for something at least every week. While […]
Continue ReadingThe medical industry has it tough. Constantly stressed, often overworked, and being counted on to consistently provide a flawless service to the public are just a few of the culprits here. Add to that the constant need to manage appointments and you’ve got yourself a recipe for disaster. Think about the last time you went […]
Continue ReadingAs business processes become more advanced and automated, the pen-and-paper appointment book has become a thing of the past. With the rise of online shopping and the impact of a global pandemic, businesses must offer online booking to succeed and ensure a quality (and safe) service to their customers. But what are the problems associated […]
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